All services are made by appointment only.
Depending on the service you are receiving, appointments are usually scheduled for 60-120 minutes. Frequency and duration of appointments is dependent upon the service being provided as well as the need of the individual. Treatment is customized based on identified needs and interests.
Arrival time for all services
We ask that you arrive at least 5 minutes before your scheduled appointment to check in. New clients, please arrive 15 minutes before your scheduled appointment to fill out needed paperwork. We understand sometimes late arrival is unavoidable, please call the office when possible. Be aware that late arrival will simply limit your time of services to stay on schedule for the next client.
Missed or late cancel appointments for counseling services
Your appointment is reserved just for you. For any appointment missed or cancelled less than 24 hours prior to the scheduled appointment, you will be charged a $75.00 fee. This is not covered by your insurance. If you have not called to cancel your appointment and do not show up for an appointment, we reserve the right to cancel any further appointments that you have scheduled. After two no show appointments in one treatment period, the policy is to discontinue services.
Cancellation policy for wellness services
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all our clients, the following policies are honored:
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours’ notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.