Mediation is an informal and confidential way for people to resolve disputes with the help of a neutral mediator who is trained to help people discuss their differences. The mediator does not decide who is right or wrong nor do they issue a decision. The mediator helps the parties work out their own solutions to problems.
Once the mediation process is complete, the parties will receive a Memorandum of Understanding outlining the agreements they arrived at. The parties can take the Memorandum of Understanding to an attorney in order to have it legally bound. Mediation is a very efficient and cost-effective way of resolving conflict and can be used in civil or family matters.